Careers Details

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field.
• Basic understanding of software applications, system installations, and troubleshooting processes.
• Good problem-solving and analytical abilities.
• Strong communication and interpersonal skills.
• Willingness to learn and work in a fast-paced environment.
• Willing to complete a minimum of 480 internship hours.
• Available to work onsite at Cebu Business Park, Cebu City.

Responsibilities

• Assist in troubleshooting and resolving software-related issues.
• Provide technical support and assistance to clients and end users.
• Support product demonstrations and presentations for prospective clients.
• Assist in the installation, configuration, and setup of software systems.
• Help educate and guide users on the proper use of systems and applications.
• Document technical issues, resolutions, and user feedback.
• Perform other duties and projects as assigned by the Technical Support Team.